At InfoEdu, we value our customers and always aim to provide the best products and services. However, due to the nature of digital goods and custom services, please note that all purchases made on our platform are non-refundable, except in the cases mentioned below.
Theme Purchases
- Once a theme license key has been handed over, the purchase becomes non-refundable.
- If you have completed your payment but have not yet received the license key, you may request a refund anytime before the license is issued.
Website Development
- Payments for education website development services are non-refundable once the project has started and credentials have been delivered.
- If we have not yet purchased the domain and hosting for your project, you may request a refund before work begins.
Important Notes
- All refund requests must be submitted in writing through our official contact page.
- No partial refunds, credits, or exchanges will be offered under any circumstances.
- Refunds, if approved, will be processed within 7–10 business days.
- By purchasing our products or services, you agree to this Refund Policy.
If you have any questions regarding our refund policy, please contact us before making a purchase.